01
Contract signed
Written into the mobilisation plan.
upta designs and runs the adoption programme behind digital health rollouts: the strategy, the role-specific content, the hub clinicians land in, and the evidence it worked. One partner accountable for whether your product gets picked up.
Implementation owns delivery. Customer success owns the relationship. Both are already full. The work that turns a live system into a used one (learning design, content production, readiness tracking, release after release) lands on top of everyone's day job and gets done in the last fortnight.
That's the part we take, and the part we make better.
“People don't adopt products because they complete training. They adopt them because they experience the product's value and feel confident using it.”
Everyone lands in the same hub. It reads their role and surfaces only the pathway that applies, produced in-house and refreshed every release.
Straightforward responsibilities and meaningful reporting, with no vague consultancy titles. Each role has a purpose, each workstream a named owner.
“Training no longer needs to exist in isolation.
It's embedded across the entire customer journey.”
No forty-field form, no discovery call to get the document. We read every request ourselves and reply personally, usually the same day.